Once you are connected, you will start to see TV network icons next to some of the channel numbers in the guide, and for major channels you should be able to proceed through the guide where you'll see 14 days of information after an hour.ĥ.

If the application launches, this indicates you are connected. After waiting 10 minutes go in the guide and try to launch the Vudu application. Once setup is complete, a video signal is displayed on the screen and you can now plug in your Ethernet cable and wait about 10 minutes. The DVR+ Setup Wizard will walk your through the entire setup again. As an attempt to resolve this, disconnect your ethernet cable and complete a factory reset by going to Menu>Settings>Factory Reset. Sometimes a software glitch can happen which can cause the DVR+ (CM-7500) to not recognize the network. If not we recommend replacing your cable.Ĥ. To determine that your ethernet cable is not defective, try plugging in another device such as a computer to that same cable and see if it works. Try connecting to a different port on your modem/router as there may be an issue with the current port.ģ. If not, check to make sure your Ethernet cable is securely inserted in the DVR+ (CM-7500) port and in the router/modem at the other end.Ģ.

Please go to Menu>Settings>Network Setup> and at the bottom of that screen you should see Wired Connected and Internet Connected. After confirming that you are truly not connected, please try the following quick fix steps.ġ. If it will not load Vudu, you are probably not connected. Please try connecting to Vudu to ensure internet is indeed connected. Even if your DVR+ (CM-7500) is saying you are connected to the network, one of the below issues may be a problem preventing actual connection to the internet. If you are having trouble connecting to the internet, receiving guide data or streaming app (VUDU, Pandora, YouTube) please try the following steps.

Lan cable not connected